Sometimes we can seem to keep making the same mistakes over and over again even when tweaks and changes are made to processes. When this happens, it can mean we are not getting to the root cause of the problem.
Over the past three years, there is not an organization that hasn’t made some painful cost-cutting changes in salaries, bonuses, retirement benefits, health insurance benefits, or staff size. And, even if the economists are right and we are pulling out of the Great Recession, employers know all too well that the “happy days” are not yet here again. In the meantime, finding ways to say “thank you” to employees has to remain a high priority.
